Frequently Asked Questions (FAQs)

Increase sales

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Download the Linkz application through the Google Play Store


  1. Open the Google Play Store.
  2. Type "Linkz" in the search field.
  3. Click 'Download' to download the "Linkz" application.




Create a new account / company


  1. Open the "Linkz" application
  2. Click 'Register'
  3. Fill in the required data
  4. Click 'Register' at the bottom
  5. Your new account and company are already registered




Log into account


Note: For new users, please wait for your account creation confirmation via WhatsApp and / or Email. Make sure your account is verified before signing in. There are 3 choices of ways to enter your account:

  1. Fill in the email and password that have been registered.
  2. Sign in with your Google account by clicking on the 'Google' icon.
  3. Log in via Facebook by clicking on the ‘Facebook icon.





Manage Accounts and Users

Complete new company settings: Company Settings


* accounts can only be performed with the role of ‘Superuser’
This menu is in Settings> Company Settings> Summary
Complete some of the required fields:

  1. Application Owner: Your data as the owner of the company.
  2. Location: Add Location, then fill in the location name, address, city, country, and postal code. Accurately place your location points in the Linkz application.
  3. Home: sets how long the history of company activity can be seen in the main section of the application, whether 7, 14, or 30 days.
Note: You can create more than 1 location to match your location. Example: Warehouse and Showroom.




Add new users to the account / company


  1. This menu is in Settings> Manage Users
  2. Click the "+" at the right end of the User section
  3. Fill in all the required sections (marked with * next to each section)
  4. Choose the role of a new account: Superuser, Sales, Purchase, Finance, Warehouse, and Approver. The role can be selected / checked more than one for each account




Manage users who are already in the company


Explanation:

  1. The number of registered users can be seen in the red marker above
  2. If the user is declared 'inactive' then it will be indicated on the user list next to the username in question




Manage user profiles


  1. Select the user account that is already registered
  2. Select the "Edit" button at the top right of the application
  3. Edit the things you want to change, including roles
  4. Mark the user as Inactive by checking the box provided at the bottom of the screen




Complete new company arrangements: Finance


* accounts can only be performed with the role of ‘Superuser’

  1. Select the main payment method
  2. Consists of Credit, Prepaid, and Cash
  3. Select the standard currency to be used to determine the currency of all activities in the Linkz application.
  4. Select 'Active' and 'Inactive' in the 'Collection and Payable' section according to your company system.




Complete new company arrangements: Sales / Purchases / Warehouses


Note: Only accounts with the 'Superuser' role can be made.

This menu is in Settings > Company Settings > System

  1. Select 'Edit' at the top right of the screen.

  2. Select the approval method

  • Manual approval through the user with Approver capacity.

  • Automatic approval without going through Approver.

3. Select Return/ Reject Flow

  • Replacement

Do not change the amount of inventory if the item is returned by the Customer.

  • Invoice as per Receipt

Receives returned goods and changes the quantity in the sales invoice.





Settings

Sales Settings


Add Customer Data by selecting the 'Customer Settings' sub-menu

  1. Click '+' on the top right of the screen
  2. Fill in all the required data.
  3. Select the main payment terms for that customer.
  4. Choose the main currency to deal with customers.
  5. Fill in the delivery location. Note, avoid using commas because it will cause failure to add Customer data.
  6. Accurately mark the point on gps by pressing the 'Mark point' button.
  7. Press 'Send' to save Customer data.
Online Customers Note: Only for customers who have already registered on the Linkz application.
  1. Fill in 'Customer Email'.
  2. Fill in 'Customer Phone'.
  3. Make sure the 'Customer Email' and 'Customer Phone' that are filled in the same as the Customer data.
  4. Select Warehouse.
  5. Select payment terms for the customer.
  6. If the customer is no longer tick 'Mark as inactive'.
Price list To see the price list of items in your inventory.




Purchase Settings


Add Supplier Data

  1. Click '+' on the top right of the screen
  2. Fill in all the required data
  3. Select the main payment terms for the buyer
  4. Select the main currency for the seller
  5. If the buyer is inactive, check ‘mark as inactive’
  6. Fill in the delivery location
  7. Accurately mark points on gps by pressing the 'Mark points' button
  8. If the location is not active, check ‘mark the location as inactive’
  9. Press 'Submit' to save Supplier data.
Add Item Categories
  1. Click '+' on the top right of the screen.
  2. Fill in the name of the category you will use.
  3. Press 'Submit' to save the Item Category.




Warehouse Settings


Add Product

  1. Click '+' on the top right of the screen
  2. Click the "+" button in the upper-right corner of the screen
  3. Take Product photos directly or select 'Select Image' to include photos that are already available in your gallery
  4. Enter the Product Name and Description briefly
  5. Select an inventory category that is already available. To add a category, please see the 'Purchase Settings - Item Category' section
  6. Check 'Active' if the item is to be added and Check 'Product Catalog' to enter Produl in the available catalog.
  7. Select the item unit size.
  8. Select the location where the product is available.
Add Products: Add products to the catalog
  1. Swipe right to fill the product in the catalog.
  2. Select a product category.
  3. Fill in the product brand.
  4. Fill in the Product Model.
Add Product: Manage Sales
  1. Swipe right to determine sales price.
  2. Choose the main currency.
  3. Fill in the selling price.
  4. Fill in product discounts (if any).
  5. Fill in the minimum product selling price.
Add Product: Fill in the stock amount manually
  1. Swipe right to set the amount of stock.
  2. Fill in the 'Available Stock' section.
  3. Fill in the 'Minimum Stock Level' section.
To change the amount of stock manually:
  1. Select the product that you want to replace.
  2. Click 'Edit' at the top right of the screen.
  3. Swipe right to see the 'Stock' section.
  4. Fill in the 'Available Stock' and 'Minimum Stock Levels' sections.




Financial Settings - Payment Terms


  1. In terms of payment, general payment types will be displayed in a list that can be sorted and also filtered based on the payment term.

  • Global: Shown by a sign on the list, and is the initial setting of Linkz
  • Special: It is indicated by a sign in the list, and is a manual addition from the user
  • A red "Inactive" status will appear if the user chooses to check the ‘Mark as Inactive’ box




Financial Arrangements - Bank Lists


To facilitate customers, Linkz does not include all types of banks in Indonesia, but the user can choose the type of bank needed. To add to the required bank list:

  1. Select the mark at the top right on the screen
  2. Check all the required banks
  3. Press submit to save changes





Manage Sales

Create a new Sales Order


  1. Enter the sales department
  2. Click '+' at the top right
3. Fill in the data required
4. Click the 'send' button on the top right of the application
5. Your new sales order has been added




Track existing Sales Orders


  1. Go into Sales function
  2. Track personal Sales Orders
3. Track delivery status of Sales Orders 4. Track payment status of Sales Orders
5. Track completed Sales Orders





Manage Purchases

Create a new Purchase Order


  1. Enter the purchasing section
  2. Click '+' at the top right
  3. Fill in the data required
  4. Click 'send' at the top right
  5. Your new purchase order has been added




Track existing Purchase Orders


1. Enter the purchasing section 2. Track personal Purchase Orders

3. Track payment status of Purchase Orders 4. Track Purchase Orders that have already been completed




Make a Purchase Through a Catalog


Make sure your Supplier has added your account / company as an Online Customer (See the "Sales Settings > Online Customers" section.

  1. Select the 'Catalog' menu, then your Supplier's Catalog will appear.
  2. Select the product you want to buy.
  3. Press the 'Basket' button at the top right of the screen.
  4. Click 'Place Order' to make a purchase.
  5. Then wait until your purchase is approved by the Supplier.





Manage Warehouse

Set the level of inventory (stock)


  1. To be able to adjust stock inventory levels, please look at "Warehouse Settings"




Receive incoming shipments


1. Go to the left and click 'Receive'.
2. Select the product to be received
3. ​Click the 'Received Delivery' button at the bottom of the screen 4. Delivery has been received.




Send shipments out


1. Click the 'Delivery' tab

2. Select the product to be removed from the warehouse 3. Click the 'Remove Product' button at the bottom of the screen

4. Fill in the license plate number and the name of the driver, add photos of the truck / product if needed

5. Click 'Send Product Out' at the bottom of the screen

6. The product has left the warehouse




Dealing with returned goods


  1. Select '+' at the top right of the screen
  2. Select the order that must be handled
  3. Fill in the required quantity (the system will calculate and cover the maximum return)
  4. Click 'Submit' and the return order has been executed





Manage Finances

Track Accounts Receivable


  1. Go to Finance function
  2. Click 'Receivables'
  3. A number of documents will appear that are included in Accounts Receivable (To be Received)




Tracking Account Payable


  1. Go to the Finance function
  2. Click 'Payable'
  3. A number of documents will appear that are included in the Account Payable




Print invoice


1. Go to Finance function 2. Click 'Invoice' 3. Select the invoice document to print 4. Open the document you want to print 5. Click 'EXPORT PDF' 4. Then select the ‘print’ symbol to print the invoice





About Linkz

Recommended browser


You can use the following browser options to access Linkz to the maximum: 1. Google Chrome
Google Chrome will be updated automatically so you always use the latest version. You can download Google Chrome at https://google.com/chrome




Available Languages


Linkz is currently available in:

  1. Indonesia
  2. English




Linkz Policy


For more information, please refer to our Terms of Use and Privacy Policy




Data privacy & security


For more information, please refer to our Terms of Use and Privacy Policy





Please contact us via Email: admin@linkzasia.com or WhatsApp: + 62-812-9989-9180

Manage and grow your business from your mobile device, with control and ease

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Our Offices
Singapore

1 Raffles Place, Tower One,

#44-01A One Raffles Place,

Singapore 048616

Contact Customer Support


(+62) 819-9989-9180

Indonesia

Gedung Ariobimo Sentral lantai 8,

Jl. H. R. Rasuna Said Blok X-2 Kav. 5,

Kelurahan Kuningan Timur,

Kecamatan Setiabudi,

Jakarta Selatan 12950

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